Customer Excellence

The Testing Center of Excellence (TCoE) is our rigorous in-house training program that every person – from entry level to senior executives – is required to attend once they join the Astegic team. We believe that thoroughly training each employee provides our clients with consistent service in all aspects of the testing process. At TCoE employees are taught best, practices, automation, metrics, and tools. After the initial training is complete, each employee is updated with information regarding the latest technologies and industry requirements. TCoE manages a shared pool of resources across all business initiatives and reports current quality compliance prior to the beginning stages of each project.

Your satisfaction is guaranteed.

At Astegic we focus on making the quality of service our clients receive the core of our business. We have a 99% client retention rate because we believe in building long-lasting meaningful relationships. At Astegic we value a client centric approach. We listen to the needs of our clients, assist them with achieving their goals, and feel proud knowing we offer the expertise and technology to help them build successful businesses. We can guarantee our clients satisfaction because at Astegic we understand that although software quality assurance is technical and systematic; relationships with our clients are not. Above all else, if our clients aren’t 100% satisfied – they don’t pay for our services.