Essential Considerations for QA Leaders When Outsourcing Software QA & Testing

Essential Considerations for QA Leaders When Outsourcing Software QA & Testing

The application ecosystem is fast evolving. As user needs become increasingly complex, the need for improved software quality becomes all the more essential. The impact is twofold: on the one hand, end users -- for both, business and personal use cases -- demand richer, intuitive, and more accurate outcomes. On the other, IT decision makers and development teams are pressured to deliver these outcomes faster, and in more cost effective ways. QA leaders must address this dilemma and seek new ways to turn their challenges into opportunities. This paper is an attempt to put forward some of the key concerns about QA outsourcing that are commonly encountered by QA decision makers. The intent is to consider approaches that can help QA leaders to address, and potentially overcome, some of these challenges.The application ecosystem is fast evolving. As user needs become increasingly complex, the need for improved software quality becomes all the more essential. The impact is twofold: on the one hand, end users -- for both, business and personal use cases -- demand richer, intuitive, and more accurate outcomes. On the other, IT decision makers and development teams are pressured to deliver these outcomes faster, and in more cost effective ways. QA leaders must address this dilemma and seek new ways to turn their challenges into opportunities.

This paper is an attempt to put forward some of the key concerns about QA outsourcing that are commonly encountered by QA decision makers. The intent is to consider approaches that can help QA leaders to address, and potentially overcome, some of these challenges.

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